Citation
Graeff, Erhardt. 2020 (December 16). The Responsibility to Not Design and the Need for Civic Professionalism. BOW Big Ideas. Retrieved from https://www.youtube.com/watch?v=f1qQCKGjpZg.
Tag: ethics
Civic Education is the Civic Technology We Need Most
This essay was submitted to National Academies’ Idea Competition for Symposium on Imagining the Future of Undergraduate STEM Education. You can download a PDF version of this essay here.
Civic technology is an amplifier. It amplifies democracy by applying technology.
Democracy × TechnologyCivic
The technology part of this equation has been doing pretty well. Technology keeps advancing, making certain things easier and more efficient. There are also exciting movements in technology meant to instill public purpose among technologists. Code for America followed by the United States Digital Service and 18F have provided an outlet for technologists eager to build technology that allows governments to be more effective and accountable to citizens. Public Interest Technology, advanced by several prominent foundations, offers a framework for encouraging STEM professionals to engage in politics and policy and more broadly find their bearings by serving the public interest. The National Academy of Engineering’s Grand Challenges Scholars Program seeks to enlarge the definition of the competencies STEM graduates need in order to tackle the world’s most difficult challenges. I celebrate these movements and participate in them.
The democracy part of the equation has been struggling. There is low trust in democratic institutions around the world. Surveys show declines in young people believing that living in a democracy is essential.1 civic engagement at all levels of collective governance. Scholars and journalists have given various reasons for civic engagement’s decline: dwindling enrollments in informal organizations like bowling leagues, the rise of cable television and the internet, newfound awareness of corrupt and racist politicians and policies, and hyperpartisan politics touching every issue and locality. As threats to democracy mount, civic education as a component of primary, secondary, and higher education has gone missing in many schools or, where it still exists, represents antiquated notions of democracy and America.
We are failing to appreciate that civic education is our most important civic technology. While technologists working on civic projects often mean well and make helpful contributions, we will never recover our democracy or realize the true potential of civic technology if we don’t revitalize civic education.
A 2014 study of engineering students by sociologist Erin Cech finds evidence that the culture of engineering seems to weaken students’ beliefs in their professional.2 In 2020, a cascade of headlines points to ways digital technologies are threatening justice, privacy, and democracy, and the political battles over COVID-19 have exposed deep mistrust of experts in science and medicine. Between now and 2040, our need for civic-minded STEM graduates will only grow.
We need a civic professionalism movement anchored in transformative civic education curricula built inseparably into every undergraduate STEM program.
A revitalized civic education acknowledges fundamental shifts in society and democratic practice and expands its definition of where democracy starts—not with voting but with citizen cooperation. Civic education begins in childhood, but STEM professionals also need educational experiences that help them recognize their profound roles and responsibilities as citizens. We need to entwine technical literacy and civic literacy. We need civic professionals in STEM, who think first as citizens, practice their profession in deeply democratic ways, and build civic technology as expressions of the identities they have developed through years of civic education.
Democratic educator Harry Boyte has written and advocated for constructing professional identities like the “citizen engineer,” an engineer who acknowledges the public dimensions of their work, not separating their citizen identity from their engineer identity.3 Democratic theorist Albert Dzur gives us the idea of “democratic professionalism” as power sharing.4 Civic professionals embrace multiple forms of expertise, complementing their specialized skills with the unique experiences of fellow citizens to solve difficult problems. These open and accountable collaborations build public trust in professionals through mutual respect and shared struggle.
Civic professionals must also learn to embrace the political dimensions of their work, acknowledging the ways that technical work is always situated in particular contexts and depends on certain structures and policies that serve some ideas, people, and outcomes well and others poorly. Cech’s research with higher education professional Heidi Sherick has found depoliticization of work to be one of the problematic pillars of engineering culture.5 Science and engineering are not cleanly separable from the rest of society. That mindset robs our democracy of STEM’s public purpose and accountability. Instead, civic professionals should aspire toward what Boyte calls “public work,” committing to models of co-creation, joint problem solving, and shared ownership.6 Public work binds us together in our shared citizenship and represents the foundational elements of democracy as a project of collective governance.
Education scholar Carolin Kreber envisions forging civic professional identities through transformative experiences in undergraduate education.7 A transformative STEM civic education is action-oriented and community-engaged, forcing us to challenge and revise our assumptions, values, and identities. It asks students to practice their profession in partnership with the public at the beginning of their training. Working with citizens outside of the classroom helps cultivate civic-mindedness. A civic professional’s new competencies include being able to frame a complex problem in partnership with community members who may not possess technical knowledge but whose lived experiences lead to the right questions and priorities necessary to setting a research and design agenda.
This is the future of STEM education our world needs most, reclaiming the public purpose of higher education and rebuilding trust in professions. During the next 20 years, society will continue to ask STEM graduates and the technology they create to solve its thorniest challenges. We need civic professionals in STEM who understand and identify with a much deeper sense of their public purpose, who are prepared to amplify our collective effort as citizens.
- Foa, Roberto Stefan, and Yascha Mounk. 2017. “The Signs of Deconsolidation.” Journal of Democracy 28 (1): 5–16.
- Cech, Erin A. 2014. “Culture of Disengagement in Engineering Education?” S cience, Technology, & Human Values 39 (1): 42–72.
- Boyte, Harry. 2008. T he Citizen Solution: How You Can Make A Difference. Saint Paul: Minnesota Historical Society Press.
- Dzur, Albert W. 2010. D emocratic Professionalism: Citizen Participation and the Reconstruction of Professional Ethics, Identity, and Practice. University Park, PA: Penn State University Press. Dzur, Albert. 2018. D emocracy Inside: Participatory Innovation in Unlikely Places. New York: Oxford University Press.
- Cech, Erin A., and Heidi M. Sherick. 2015. “Depoliticization and the Structure of Engineering Education.” In International Perspectives on Engineering Education: Engineering Education and Practice in Context, Volume 1, edited by Steen Hyldgaard Christensen, Christelle Didier, Andrew Jamison, Martin Meganck, Carl Mitcham, and Byron Newberry, 203–16. Philosophy of Engineering and Technology. Cham: Springer International Publishing.
- Boyte, Harry. 2004. E veryday Politics: Reconnecting Citizens and Public Life. Philadelphia: University of Pennsylvania Press.
- Kreber, Carolin. 2016. E ducating for Civic-Mindedness. New York: Routledge.
Fostering the Good, Responsible Technologist to Face any Dilemma
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Abstract
Educational institutions producing graduates who design and implement the technology changing our world should be thinking deeply about how they are fostering good, responsible technologists. This paper introduces a workshop activity meant to start a conversation among faculty, staff, and students about which attributes we most want our graduates to develop and how those attributes might help them address dilemmas of technology’s negative consequences
Everyone Should Be Involved in Designing, Implementing, and Evaluating Digital Surveillance Technology
Citation
Graeff, E. 2019. ‘Everyone Should Be Involved in Designing, Implementing, and Evaluating Digital Surveillance Technology.’ In Levinson, M & Fay, J, eds., Democratic Discord in Schools: Cases and Commentaries in Educational Ethics. Cambridge, MA: Harvard Education Press.
Link to Proof of my Chapter
Link to Book
https://www.hepg.org/hep-home/books/democratic-discord-in-schools
Excerpt
Although digital surveillance technologies may seem to be purely technical innovations, how technology is designed always also involves political choices. Technology design embodies the values of its designers and those who commission the design, as well as the values embedded in the underlying structures it often abstracts and amplifies. When digital surveillance technologies are used in schools without being subject to appropriate political discussion and contestation, they threaten democratic education in several ways. First, they impose a set of policies that affect the rights of students and parents without consulting them in their design and implementation. Second, they may chill legitimate student inquiry or even criminalize students who are researching topics or personal questions deemed taboo or dangerous according to administrators. Building on participatory design and “popular technology” principles, I thus recommend that schools involve students, parents, teachers, and administrators in collective deliberation about the design, scope, and use of digital surveillance technologies.
The Need for Empowerment-based Design in Civic Technology
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Extended Abstract
In a June 2017 post, Mark Zuckerberg introduced a change in Facebook’s mission from “make the world more open and connected” to “give people the power to build community and bring the world closer together.” Facebook may not be able to give people power, but the goal of empowering people and building community is language familiar to civic engagement and participatory democracy, similar to the core idea of relational organizing—building interpersonal relationships that can be mobilized for collective action. In a February 2017 post, Zuckerberg first articulated this new thinking: “In times like these, the most important thing we at Facebook can do is develop the social infrastructure to give people the power to build a global community that works for all of us.” Companies like Facebook often claim to serve the public good through their products; however, this particular language and the depth of explanation in Zuckerberg’s posts imply a recognition of ethical responsibility and at least an intention to design for true citizen empowerment.
I believe it is fair to insist that if the creators of a technology platform seek to make claims about empowering users, they must set explicit design goals for citizen empowerment and evaluate their platform against those goals. Facebook continues to face steep challenges to providing equal access to its platform. To aim for communities that can be effective and serving the public good is an even loftier goal. How Facebook will know whether it is actually making progress on its mission remains to be seen. However, technology companies have a reputation for religiously articulating goals and measuring them empirically. In fact, one of the architects of the data science team at Facebook claims that they invented the term “data scientist” to describe this important role (Hammerbacher 2009).
Democracy that values citizen-centered governance requires citizen empowerment (sometimes called “civic agency”), and empowered citizens need certain skills, knowledge, attitudes, and habits that lead to effective civic engagement (Boyte 2009; Levinson 2012; Gibson and Levine 2003). Empowering experiences and learning opportunities can promote a virtuous cycle of reinforcing citizen empowerment and strengthening democracy. Spaces like town hall meetings, protest marches, the voting booth, and the civic education classroom traditionally represent where these experiences and opportunities take place. The emergence of networked digital media have created new, pervasive civic spaces—the networked public sphere. Whereas public spaces offline have seen a decline (Zick 2009), their online replacements, largely private spaces like Facebook, have grown to astounding size and influence with limited accountability to governments and the public.
Social media platforms like Facebook, government communication tools like We the People, and smaller civic technology platforms like SeeClickFix are increasingly the spaces through which citizens seek empowerment in the form of direct response from their government on key issues. As important actors in U.S. democracy (as well as other polities), the creators of these spaces have a responsibility to design for citizen empowerment and ensure they are advancing empowering processes and outcomes for citizens by evaluating whether their platforms are actually serving this mission. These creators of digital technology used for civic engagement should be understood as stewards of democracy with an ethical obligation to serve the public good.