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What Can a Body Do? book review

What Can a Body Do?: How We Meet the Built WorldWhat Can a Body Do?: How We Meet the Built World by Sara Hendren
My rating: 5 of 5 stars

Disclosure: The author is a friend and a colleague. I have known her and her work for 10+ years. As part of the Awesome Foundation in Boston I helped select her Accessible Icon Project to receive a $1000 grant to print and distribute its graffiti stickers.

Though I know the author personally and have been excited for her fully realized thesis on disability and design, I am confident in saying this book deserves 5 stars for the last chapter alone. Hendren’s reflection on how she came to appreciate “crip time” as the parent of a son with Down syndrome is profoundly moving and insightful. The chapter is anchored by her honest retelling of the difficulty of shifting her mindset and moving past the dehumanizing and stigmatizing industrial age narratives of productivity, efficiency, and ordinality of people, by which medical professionals and many in society view her son. By connecting with a wider community of people with disabilities and those who love and respect them, she slowly refines a lens on the world that offers a better narrative, a society in which we choose humanity, dignity, and interdependency—a world we could build together.

The introduction to What Can a Body Do? sets the themes for the book—forcing us to rethink our conceptions of disability and people with disabilities and consider the innovative energy they have always brought to the world and how our world has been made better by it. When we understand that all technology is actually assistive technology and all bodies are different, we free ourselves from many limiting beliefs about what design is and should do. We also appreciate the beauty possible in all expressions of life and that we are all deserving of spaces and things that allow us to express ourselves.

I related to this book even though I am someone dripping with privilege and ability. White, male, cisgender, cissexual, able-bodied, and able-minded, I have few attributes that would be described as disability. My tallness is usually understood as a particularly desirable trait. But that does not mean that technology and the built world are necessarily friendly to me. This book gave me some language and perspective to make sense of my own experience. My body is not average. Fixed seats on buses and airplanes can be painfully uncomfortable to me. In fact, I am asked to pay more to find a seat that fits me on a flight. When bodies defy the narrow boundaries of “normal,” outliers like me can sometimes seek (or pay for) “accommodation” or they might be left out.

Mass production, just like the mass housing of people with disabilities to provide specialized medical care, is a modern phenomenon. We used to tailor clothing, furniture, spaces, and understood the members of our family with disabilities as family members, different like everyone was different. It took (and continues to take) disability-rights activists to shame us as a society into seeing the dehumanizing and disempowering ways we had built the world, assuming those with bodies and minds outside of the statistical average were not really a part of our world. In the process, these activists have given us curb cuts for parents with strollers and older people. They gave us spaces and mobility options reserved for people with disabilities, so that they can easily access public and private places through close parking spaces, ramps, and elevators. We all benefit from these features.

Through chapters challenging our preconceived notions about limbs, chairs, rooms, streets, and clocks, Sara Hendren provides a tour through the built world and we meet people who have met the challenges posed by a world not designed for them through invention, grace, and prophetic visions of what we could be and do together. I strongly recommend this book to my colleagues in the design and engineering fields but also to many interested in civics and democracy. The questions the author poses are about what we should value, how we should see ourselves in the world, how we should relate to one another, and how we define diversity, inclusion, and community.

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Toward Equitable Participatory Design: Data Feminism for CSCW amidst Multiple Pandemics

Catherine D’Ignazio, Erhardt Graeff, Christina N. Harrington, and Daniela K. Rosner. 2020. Toward Equitable Participatory Design: Data Feminism for CSCW amidst Multiple Pandemics. In Conference Companion Publication of the 2020 on Computer Supported Cooperative Work and Social Computing (CSCW ’20 Companion). Association for Computing Machinery, New York, NY, USA, 437–445. https://doi.org/10.1145/3406865.3418588

Link

https://dl.acm.org/doi/10.1145/3406865.3418588

Abstract

CSCW, like many other academic communities, is reckoning with its roles, responsibilities, and practices amidst 2020’s multiple pandemics of COVID-19, anti-Black racism, and a global economic crisis. Reviewing our work with data and communities demands we address harms from overexposure caused by surveillance or algorithmic bias and from underexposure caused by design that is insufficiently participatory and equitable. This workshop will elicit narratives of good and bad design and data work with communities, apply the lenses of equitable participatory design and data feminism to current CSCW projects and our global context, and develop practical outputs for supporting academics and practitioners in pursuit of democratic and just partnerships.

The Responsibility to Not Design and the Need for Citizen Professionalism

Citation

Graeff, E. 2020. The Responsibility to Not Design and the Need for Citizen Professionalism. Computing Professionals for Social Responsibility: The Past, Present and Future Values of Participatory Design. Retrieved from https://doi.org/10.21428/93b2c832.c8387014

Link

https://doi.org/10.21428/93b2c832.c8387014

Abstract

I advise two programs at Olin College of Engineering that invite undergraduate students to conduct community-engaged design work. In the fall of 2019, project teams in both of those programs decided not to design systems requested by their outside collaborators based on ethical concerns about the harm they might cause. This paper briefly describes how those decisions came to be, the need to educate for and celebrate design refusal, and how this exemplifies the need to develop the next generation of designers and technologists to be citizen professionals.

Race After Technology book review

Race After Technology: Abolitionist Tools for the New Jim Code

Race After Technology: Abolitionist Tools for the New Jim Code by Ruha Benjamin
My rating: 5 of 5 stars

In Race After Technology, Ruha Benjamin delivers a powerful synthesis of STS and critical race theory. She diagnoses a series of problems plaguing the creation and effect of design and technology, drawing throughlines from historical through contemporary examples. If pressed for time, the lengthy introduction chapter summarizes her core argument both about the existence of the “New Jim Code” and need for abolitionist tools to dismantle it and the need for analyses and lens like she offers in this book that bring together STS and critical race theory.

She offers us four dimensions to the New Jim Code: engineered inequity, default discrimination, coded exposure, and technological benevolence/beneficence, each of which is described in Chapters 1-4, respectively. As she summarizes on page 47 of the Introduction: 1) “engineered inequity explicitly works to amplify social hierarchies that are based on race, class, and gender and how the debate regarding ‘racist robots’ is framed in popular discourse”; 2) “default discrimination grows out of design processes that ignore social cleavages” and when “tech developers do not attend to the social and historical context of their work”; 3) coded exposure is about the ways that technologies enable differential visibility and surveillance that often fall along racial lines; and 4) technological benevolence interrogates the problematic efforts and claims of “tech products and services that offer fixes for social bias.”

In her last chapter, Benjamin tries to imagine what an abolitionist toolkit would require to address the New Jim Code. As primarily a book of theoretical synthesis, her toolkit leans heavily on other frameworks like the Design Justice principles and the recommendations Virginia Eubanks articulates in her essential book Automating Inequality, also it celebrates the work of those developing approaches for auditing technology like algorithms. The key work done by the last chapter though is articulating the need for new “social imaginaries.” Building on the work of Black science fiction writers, Black new feminist theory, and the prophetic speech tradition integral to the Civil Rights Movement (think “I have a dream”), Benjamin’s call for abolitionist and liberatory design and technology is one of narrative. What is the future we want to live in and how do we describe it to ourselves and those around us? How do we see ourselves bringing that future into being? How do we dramatically redefine or expand our efforts of inclusion in design practices and the expansion of who is called a “designer” to those situated in society in ways and with expertise not usually invited explicitly or implicitly into design?

While this is definitely a scholarly manuscript, it reads easily and quickly for social theory. If you are working in the areas of UX design/research, AI, tech ethics, tech criticism, technology and politics, or race and technology, this is going to be essential reading. I expect to be recommending this to my engineering students for years to come.

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Empowerment is not simply a Goal, but Civic Technology still needs it as one

2019. Graeff, E. “Empowerment is not simply a Goal, but Civic Technology still needs it as one.” CSCW 2019 Workshop on Design and the Politics of Collaboration: A Grassroots Perspective.

Download Paper

Link to Paper on Workshop Website

Abstract

The use of technology platforms for civic engagement is transforming the practices and experience of democracy, as well as the processes of political empowerment and civic education. This demands that such technology be designed more consciously to support citizen empowerment and civic learning. I have developed new metrics and methods to evaluate technology platforms in terms of citizen empowerment in order to replace more common metrics that merely look at a technology’s efficiency. This can help establish citizen empowerment as a design goal for civic technology. However, empowerment is not a goal, it is a process and experience. True empowerment will require that the creation of technology be a collaboration of stakeholders, wherein power and agency throughout the design process are shared. Still, I believe that articulating a goal of and metrics for empowerment can be a helpful milestone to making civic technology in empowering ways.